Frequently Asked Questions

Have any questions? We’re happy to help! Here are some of our more frequently asked questions, but please feel free to contact us with any additional questions

The health and well-being of our guests and employees are of the greatest importance to us. We are carefully monitoring the COVID-19 situation and are collaborating with city and state officials to stay fully informed. In addition to our always diligent housekeeping, we have proactively implemented extra resources and sanitary procedures as preemptive measures.

Should you have further questions, please contact us directly.

Please find some specific changes we have temporarily put in place for COVID-19 below:

ADJUSTMENTS TO HOUSEKEEPING – While housekeeping may not occur on a daily basis at this time, it is available upon request during your stay. Please note that we will continue to use cleaning and disinfecting protocols to clean rooms after guests depart and before the next guest arrives, and always with particular attention paid to high-touch items.

MODIFICATIONS TO THE BREAKFAST OFFERING in keeping with recommended food safety best practices and local jurisdiction health requirements, our hot buffet will not be offered.  Continental “grab & go” breakfast will be served daily from 4 am to 9 am.

POOL CLOSURE to ensure appropriate social distancing (minimum distance of 6 feet per CDC guidelines).

Yes! We have a 24-hour Shuttle Service to Boston Logan International Airport that leaves the hotel every half hour.

For pick ups from Boston Logan International Airport you will need to call the hotel directly at 781-485-3600. Please allow 20 minutes for pick up. We do not make regular stops at each terminal or T-station for pick ups.  Please note that our shuttle is unfortunately not wheelchair accessible.

Parking for one car per night is included in your guest room rate, however, we do have park & fly packages available should you need to leave your car with us longer.

For most reservations, our cancellation policy is 4:00pm on the day before arrival, but this may vary on some reservations.  Please check your reservation details for specific cancellation policy information.  For most reservations, reservations not cancelled before 4:00pm will be charged one night’s room and tax. A cancellation number will be provided for you should you need to cancel your reservation. You must obtain a copy of your cancellation number or email for your cancellation to be valid.

You must be 18 years of age or accompanied by someone 18 years of age or older.  A valid picture ID and credit or debit card are required to check-in

Yes!  We are a pet friendly hotel.  A non-refundable deep-cleaning fee of $50 per stay applies and there is a two pet maximum per room.

We take all major credit cards, as well as cash payments upon check-out.  A valid credit card is required at check-in.

All credit cards/debit cards will be authorized for the full value for the room plus taxes, plus $50.00 for incidentals. If using a Debit Card please allow up to 15 days for the hold to be released after check out

Yes!  We are a pet friendly hotel.  A non-refundable deep-cleaning fee of $50 per stay applies and there is a two pet maximum per room.

Yes!  We are a 100% smoke-free property.  Smoking anywhere inside the property will result in a $250 non-refundable deep-cleaning fee.  We have a dedicated outdoor smoking area available.

Yes!  We do have self-service laundry available on property.

Yes!  Margaritas Mexican Restaurant is located on property and open for dinner seven days a week.

Yes we do! Please see our directory here.