Hotel Services During COVID-19

The health and well-being of our guests and employees are of the greatest importance to us. We are carefully monitoring the COVID-19 situation and are collaborating with city and state officials to stay fully informed. In addition to our always diligent housekeeping, we have proactively implemented extra resources and sanitary procedures as preemptive measures.

Per the Commonwealth of Massachusetts, all visitors are required to quarantine for 14 days after entering the state unless they meet certain requirements, as well as complete and submit the Massachusetts Travel Form found here. Current exceptions to the quarantine include:

  • Coming from a lower risk state (currently includes: ME, NH, VT, MA, CT, NY, NJ, HI)
  • Produce upon request proof of a negative test for COVID-19 from a test administered no longer than 72 hours prior to arrival in Massachusetts
  • Be tested for and receive a negative test for COVID-19 after entering MA
  • Be traveling through the state expediently to another destination, including connecting to a flight
  • Coming to Massachusetts for medical care
  • Coming to Massachusetts to provide critical infrastructure services

More details about the above travel order can be found here.

Per the Commonwealth of Massachusetts, all visitors, with the exception of those from the Northeast, are required to self-isolate for a period of 14 days after entering the state. Visitors from Northeastern states are exempt from this policy.

Below, we have some specific updates to our hotel services that are in place until further notice. Should you have further questions, please contact us directly.

Some Things That May Be Different

ADJUSTMENTS TO HOUSEKEEPING

While housekeeping may not occur on a daily basis at this time, it is available upon request during your stay. Please note that we will continue to use cleaning and disinfecting protocols to clean rooms after guests depart and before the next guest arrives, and always with particular attention paid to high-touch items.

BREAKFAST

In keeping with recommended food safety best practices and local jurisdiction health requirements, our hot buffet will not be offered.  Continental “grab & go” breakfast will be served daily from 4:00AM to 9:30AM.

POOL, FITNESS CENTER, & MARGARITAS RESTAURANT

Per the Commonwealth of Massachusetts, the pool, fitness center, and Margaritas restaurant are all closed.

Airport Shuttles

Shuttles occupied at 50% with staggered seats to promote social distancing.

Health & Safety

SURFACES

All hard surfaces are disinfected per CDC standards using CDC certified products. In-room, this is done prior to arrival and in public spaces, this is done throughout the day.

AIR

Everywhere possible, we will be increasing air circulation in the building.

ROOM

Trust that your room will be unoccupied for at least 24-hours prior to your arrival. We are taking room safety very seriously and will not enter your room during your stay unless specifically requested. This goes for daily housekeeping service, as well, so just let us know whenever you would like your room serviced and we will do so at a time when you are out.

PUBLIC SPACES

We have increased cleaning of all public areas and have hand sanitizers throughout the building. Please help us keep everyone safe by practicing social distancing, wearing a mask at all times, and only riding in the elevator with members of your own party. If you forgot your mask on the way out, just let us know – we have plenty!